Saturday, 16 July 2016

Workplace Bullying.


In terms of Instagram-able shops, you can't go wrong with Lush Cosmetics. The piles of brightly coloured bath bombs, fresh face masks full of fruit and veg, and the bath time Play-doh that is Fun all lend themselves to some very like-worthy posts. In short, every blogger I've ever spoken to likes Lush. But here I come to ruin it all...




I want to start this post with a bit of a disclaimer. Firstly, I'm still a Lush fan girl. I've got a pretty large collection of things I really don't need, but that won't stop me from adding to the stockpile at any chance I get. I also really like the ethics behind the company - although I do think that there are a few dodgy areas, the principles of cruelty free, handmade and 'fair trade' products really appeals to me. It's nice to see a company take those kind of things really seriously.

Secondly, and this is for anyone who stumbles across this that may work there, I am 100% not trying to even imply that every member of staff was like this. This post is in regards to a small minority of people I worked with at Lush - a great number were really lovely, positive people who were trying their best in pretty tough circumstances.

But a few of them were just dicks.

I worked at Lush as a Christmas temp, from September to January. There were around 30 of us taken on at the same time (I worked in quite a large, busy store that was also a spa). I was over the moon when I got the job at Lush. I really felt I had found somewhere that I would really enjoy working. Due to my anxiety I can find it quite difficult to fit in with new groups of people, but I really believed that Lush was the kind of place where the staff would be friendly and kind. I felt like I'd doubted my own abilities and that somehow they'd seen past my anxiety and believed in me. 

In the end I left with worse anxiety symptoms than when I'd started, feeling at an all-time low about myself.


I have to start out by saying that a lot of it was just down to me and my own personality. It started just with a general feeling of not fitting in. Out of the 30 temps, I was one of the oldest - I was actually older than the store manager. I'd been used to working in bars so working with 16 year olds was quite different for me. Most people were between the ages of about 16-22 and they all met up outside of work for parties and things. I felt like I couldn't join in on that, and it meant other people quickly bonded while I didn't really make any friends. 

It's also fair to say that I was somewhat drowned out by bigger personalities. Within just the temp group alone there were some massive egos, whereas I am a little more introverted. The training for the sales associate job is quite considerable (we started training evenings twice a week in September and didn't finish them till November) and at those evenings there were lots of activities where I just didn't get a chance to contribute. In some areas other people were just more knowledgeable than me, but in others people just loved the sound of their own voices.

The actual work was really hard for me. Although we had a lot of training evenings, it was essentially up to us to learn every product, it's ingredients, the benefits of those ingredients, what kind of effect the product would have, what other products were similar, what products from different store sections contained the same ingredients/scents for link-selling, and if the product was a 'naked' product like the bath bombs, bubble bars and shampoo bars, a four-digit till code for them. I was terrified of looking like I didn't know what I was talking about so I'd go home from work and revise the Lush catalogue. Alongside this, as an anxiety-ridden introvert, just the prospect of approaching strangers in that very 'Lush' salesperson way and trying to engage them in conversation wore me out. We were also given specific codes to use to discuss whether we'd spoken to customers and how they'd responded, letting our supervisors know who still needed approaching, but it was pretty half arsed; some supervisors used the procedure while others didn't. I guess I felt like policies and approaches we'd been taught in training weren't consistent and it was hard to do the right thing when you never knew what that was from supervisor to supervisor. In fact, on my very first shift my manager gave me a row for not following that procedure - something I wasn't even taught about till a training night about three weeks later. I was a bag of nerves constantly, which in turn made me quiet with the other staff, which in turn meant I made no friends and didn't fit in.

Obviously none of what I've so far mentioned was the fault of Lush or their employees. However, in other jobs even if I don't have friends there I've managed to keep my head down and just get on with it without it being too bad. I didn't feel that way here.


Alongside taking on temps for Christmas, some of the core staff were temporarily promoted to supervisors for the festive period - in total there were around 16 management staff. There was absolutely no consistency between them. On my first shift with one I had my head bitten off for not doing something the precise way they expected - despite it being only my third shift ever. I don't expect too much from management, I know they have a hard job to do, but I'm not psychic. If I'm doing something wrong you need to tell me. That aforementioned supervisor was consistently looking down their nose at me, making me feel awkward and uncomfortable, and just generally being uncool. We had a tiny little staff room with one long table - this person used to completely blank me if we were ever alone together in there, and if there were other people there would turn their back to me to completely block me out of the conversation.

In fact, a few of the staff just seemed to not really give me a chance. The supervisor who, when I asked if there was anything I could do on a quiet morning shift (my first ever open!), responded with "Well it's up to you to find something, I don't have time to direct you". The spa therapist who just completely ignored me when I asked her a question on the shop floor, looking at me like I'd stepped in shit. The sales associate who essentially gave me a bollocking when my supervisor forgot to let me go for lunch, as apparently that was my fault.

Then there were the parties I wasn't invited to. You'll never feel less cool than watching one temp ask another "Are you going to so-and-so's party tonight?" knowing that not only did So-and-So not ask you, but that the temp doesn't need to bother asking you as of course you won't be going. All a bit high school really.

I think the thing that got under my skin most though was that people kept getting my name wrong. Now, I'm fat. There's no denying it, I just am. But there was another overweight girl in my group of temps. Apart from that there was nothing about us that was similar. We didn't look alike. We didn't even sound alike, she was from Manchester and had a strong accent while I'm obviously Scottish. Literally the only thing we had in common was that we were 'the fat girls'. Even after four months of working there, going in up to four times a week, the manager herself still referred to me by this other girl's name. Usually I'd give people the benefit of the doubt but if you can learn 30 other names fine, then it starts to feel personal. It sounds like I'm exaggerating, but it became such a big deal to me - the implication of "Oh you're just one of those fat girls, who cares which one though" made me feel so out of place. If people didn't even care enough to learn my name then what chance of fitting in did I have?


Towards the Christmas rush, a few of us temps volunteered to take on some stock shifts to help out with the massive influx of orders (it goes from one or two deliveries a week to four or five stock-room-filling deliveries a week). This is when I felt things just took a turn. One of the stock team was one of the loveliest people I've ever met and we got on well. So, of course, I never had shifts with that person. Instead I usually worked with one person who excelled in passive-aggressiveness, and one who was just a straight up bitch.

It's funny because I see Instagram posts or Facebook comments in which people who I really liked call these same people 'kind' or 'good hearted'. I just can't see it. Passive-Aggressive Stock Assistant literally told me not to talk to them, despite the fact I had never done stock before and hadn't got a clue what was going on. On my second stock shift, that person phoned in sick and I was expected to deal with an entire stock room on my own for five hours. My manager just didn't give a shit, as long as they could pass it on to someone else it was no longer their problem (this same manager used to come out of the office and immediately hand me their mugs to wash, which was nice. Didn't realise I was a personal dishwasher). I had to ask one of my supervisors multiple questions and could see them getting visibly annoyed. Of course said supervisor (let's call them Supervisor A) was best friends with the other stock team person (person B) and told them how incompetent I was.

On more than one occasion I caught Supervisor A and stock team member B bitching about me. I would walk into the stock room to see them whispering to each other, but it was worse when I would be bringing stock out onto the shop floor and see them doing it in front of customers. Once they were joined by two other members of staff and I had to walk past them openly laughing about the size difference between me and the stock team member and how I dwarfed her with my big fat body, all while standing next to the customers browsing the face masks. Yeah, ha bloody ha. I sat in the staff toilet and cried.

Another day when I was on a sales assistant shift I could see Supervisor A getting exasperated with me as I walked past them. They were throwing their hands up and complaining to another member of staff but I was in the middle of talking to a customer so couldn't do much. Supervisor A then asked me to stick just to the massage bar section of the shop, essentially a quiet area with no customers and just me standing like a spare prick. But fine, I did so. I was standing around ten feet away from Supervisor A who was now joined by a different supervisor. I could see and hear Supervisor A animatedly talking about how fucking useless and annoying I was, and could see a customer watching and listening in on the conversation. I was humiliated and so hurt that now customers were seeing this, but that still I hadn't ever been told what I'd done wrong. As I said earlier, if I'm pissing off my supervisor all I expect is for them to tell me why so I can fix it, not bitch about me on the shop floor. Eventually the other supervisor saw me looking, I saw them mouth "She's watching us" removing any trace of doubt about who they were talking about, and they split up quickly.


Towards the end of my time working there we were given a review (we were initially promised three, but I was given one finally about a week before leaving). Our interviews for applying to stay on at Lush were tacked on the end of self-assessed questions. I'd only applied cause I bloody loved that 50% discount, and I was already aware I wasn't getting the job, but I wasn't exactly thrilled when my review-interview hybrid was with the Trainee Manager who was really good friends with... guess who... Supervisor A! We were due to hear back about these permanent jobs by a certain date, and everyone did, except one person - I wonder who? Yeah I waited an additional four days after everyone else was politely contacted to be told that I didn't have "enough product knowledge", essentially because while rating myself on store sections I wasn't arrogant enough to give myself a 10/10 for each one! Funny how a woman who'd demonstrated a bubble bar by chucking it in a bowl of water (like you would a bath bomb), had to ask me the name of multiple products a week before Christmas, and didn't know a single till code managed to have enough knowledge to get a job though...!

Even after leaving it was petty. A temp I'd barely spoken to deleted me off Facebook and decided to post a thinly veiled comment in a place I was guaranteed to see it talking about how they'd just "deleted people who's faces and chat offended them". Like I honestly don't understand where that came from because I barely knew her, but I was the only one she'd deleted. Cool.

I should also point out that it wasn't just me who seemed to have trouble with the main clique at Lush. Another girl who was very loud, confident and in-your-face seemed to rub them up the wrong way. She was European and had a slightly more brash way of approaching things (like on three separate occasions in one shift she'd approach customers I was talking to and talk over me). However management were just openly hostile towards her. They'd barely conceal their eye-rolls if she asked a question, and argue with her regularly. There was nothing delicate in how they approached her - they took her to one side and told her that she was annoying people. When she wasn't kept on she was basically told it was because everyone there hated her. It was horrible to watch, this was members of management for God's sake!


I know a lot of people are going to think I'm so pathetic for writing about this, but honestly it feels really cathartic for me. I've spent six months wondering what I ever did to these people but I just have to appreciate that if people are consistently making you feel like shit, it says a lot more about them than about you. I was hurt, I'd come home and cry from confusion and frustration, and I left there feeling like a massive failure. As I said before there were some really nice people there but my hope of working in a friendly environment never really happened. I felt bullied, left out and like I didn't fit in. Mainly I felt humiliated. A few things were definitely my fault - I could've put more effort into making friends but anxiety is a bitch. However being quiet in the workplace doesn't warrant having the piss taken out of you, or being disrespected.

So how about you guys? Have you ever experienced anything like this at work? Please share your stories!
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43 comments

  1. I'm so sorry you had to deal with that :( Just remember it's not your problem, it's theirs xxx boilersuitbabe.com xxx

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    1. Thank you lovely 💖 Yes it says much more about them! X

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  2. Ouch, this seems like a horrible experience, I'm so sorry to hear that this happened to you! 💔 Workplace bullying is totally unacceptable and I hope you never have to go through anything like this again! Everyone I've ever spoken to in Lush has been lovely, so this is a real eye opener about what can happen in even the "friendliest" work environments! Sending you a big hug, my lovely 👭

    Abbey ✨ www.abbeylouisarose.co.uk

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    1. Yeah I was definitely disappointed that a company that I relied on to help cure my anxiety symptoms actually just made them so much worse! Took a while for me to stop associating the products with the people! Xx

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  3. Well all I can say is a massive well done to you for writing this! It's definitely scary but who cares if they see. Maybe they should be more careful when selecting and monitoring their management. Don't let it make you feel like failure - like you said, it shows more about them than it does you! If a supervisor can't give you a bit of constructive criticism rather than outright ostracising you then I don't think they're fit to be supervisor anywhere. Good luck with your future ventures!

    Alice x
    http://invocati.co.uk

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    1. I found out later that this supervisor has now been promoted to trainee manager! Ridiculous! Thank you so much though, you're so right 💖 Xx

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  4. I literally have had to leave my part time job a few days ago because of issues like these! My manager was just awful and victimised me for being ill and because I'm quite shy and find it hard to stand up for myself. But the other day she implied I was purposely short changing people (which obviously I wasn't) and I just snapped. I tried to leave the store but she blocked my way out despite telling her that I was having a panic attack repeatedly! I'm so sorry this happened to you and as easy as it is for me to say try not to take it personally I find that in every workplace there is at least one person whose "power" goes to their heads or just generally are dicks and will target those who are new or quiet and shy!

    I think you were really brave to post this lovely!

    Ella xx
    www.inellaselement.co.uk

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    1. I can't believe how disgusting this is. The idea that someone can just tell lies about you to the point of feeling like you want to leave and then they prevent you from doing so is horrific. I am so so sorry that this person did that to you, no one has the right to treat you like that. You're so right though about the cliquey group nature in work, it's always an issue! X

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  5. Oh gosh, this sounds like a horrible experience from beginning to end - I'm so sorry you had to deal with it :( They sound like petty squabbling children - honestly, it sounds like high school. Hopefully they'll grow up one day!

    Jess xo | The Indigo Hours

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    1. It definitely felt like being back in high school! If you have an issue just say it to my face! Xx

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  6. I'm so shocked at how they treated you, it's awful. They have absolutely no right to talk about you like that, especially the trainee manager! You should have took it up with HR or one of the higher up members of the company. I hope Lush or the members of staff read this and see what they have done.

    Although it's great that you have the courage to speak about this as a lot of people keep it bottled in x

    Katie
    lipstickandmascaras.blogspot.co.uk

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    1. Annoyingly Lush don't have an HR department in the UK so apart from a telephone helpline 🙄 you're basically stuck with your in store management! Even if they read it I doubt they'd care. They probably wouldn't even believe me. Oh well! Xx

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  7. Girl, you are not alone. I myself experienced an incredibly similar situation at-- you'll never guess where-- DisneyWorld. It was awful. I am so sorry you had to go through that. Hoping that you can find a place that treats you like you deserve! xX

    kynialikethecountry.blogspot.com

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    1. Oh no! It's so disappointing that companies that make so many customers happy are a nightmare for the staff. I'm sorry you went through this too although it seems really common! Xx

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  8. Well, I don't want to go too much into this but I will hand on some advice - in some places you can have a complete change of core members of the management team and the bad stink that was there before will hang around. Sometimes people get promoted and they don't deserve, nay they don't have the people skills for the job. Sadly, in retail management can be cut-throat and can easily judge someone on a few beginner mistakes and call them a write-off for the whole of their time there. However, I don't believe the way you were treated by the managers and other staff there was fair. You should not have been bitched at, told off or put under so much pressure when you were learning but again, this still happens. I was let go from a job years ago for having too much time off and a girl whom I was working with in the same team was as flaky as you could imagine but she was kept on because she got on very well with our team leader. In fact, I was too young to understand that as I had been open to them about my journey with depression and only coming to grips with it then and hence reason for my time off from work that I was unfairly dismissed - I was even put in a room full of managers with no manager or union rep and told to clear my desk and leave because I had four cases of illness in a year yet the girl who'd had had more time off than me and had worse performance stayed. Sadly, crap happens and people are shits in the workplace because it's their life - and they think it's okay to lord over everyone and loose their compassion for real people because of and/or lack of respect of being a decent person and sales targets. I'm sorry you had a crappy time - find a company who will embrace you, find a workplace that feels safe and the people welcoming because it's your life and you should not feel miserable making money!

    Mel ★ meleaglestone.co.uk

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    1. Thank you so much for this comment, your advice is fantastic and you have made me feel a lot better. It's the double standards that you mentioned that are the worst; I can't believe someone I was having to help out with product names apparently has more product knowledge than me! I'm glad to be out of there to be honest xx

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  9. I'm so sorry this happened to you, chick. I really am. I worked at a call centre and I was given a really really really hard time from three older girls - I was only 18 and it was my first proper job and it's put me off for life. They scarred me - mentally - and made my anxiety worse. I can 100% relate to you.

    Can I just say how bloody proud I am of you, girl, for speaking out and sharing your experience because people need to know that these things happen - EVEN in places like lush. It needs to be dealt with. It needs to be acknowledged. And we all need to share our experiences and let people know what goes on in work places - no one should suffer this - not me, not you.

    You are a brave lady.

    I hope getting all of this off your chest has helped you feel a wee bit better! The support you have received has been phenomenal and you have done yourself proud.

    Love
    Charlene McElhinney
    @blogabtnothing1
    www.charlenemcelhinney.co.uk

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    1. 💖💖💖

      Thank you Charlene, this means a lot to me. It was scary to write but I can see now that loads of people are unfortunately experiencing this kind of thing and it's so unfair. Yes friendship groups and cliques are somewhat inevitable but the helplessness you feel when your management team have taken against you is horrible. I'm so sorry to hear that you went through a tough time with those girls. You didn't deserve that at all xx

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  10. I've seen this happening in so many businesses. All it takes is one person who's friendly with the management to whisper in their ear that you are incompetent and everything is then filtered and twisted through that prism. Problem is, it's usually that the bully is insecure NOT you and they are reacting to that but if they are in the clique, it doesn't matter how good you are. You're better off out of it.

    The other problem is that regular staff who have been there a while tend to think that things are obvious because they've done them so often. They forget that all businesses do things differently and things are not obvious when you start. The people that don't ask are usually quitely not asking q's are usually screwing up unnoticed until something big happens or they get the hang of it. The ones who are conscientious ask lots of q's and then get noticed for not knowing how to do stuff with the result that the wrong people are labelled.

    If it's any consellation, a store operating like that will implode sooner or later and you'll have moved on.

    And I bet the rest of the staff know the bullies are sh!ts and were too scared to say anything.

    Take care.

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    1. Thank you so much! I think this is exactly what happened. I am quite introverted and hate to ask questions but I didn't want to just get things wrong so I did ask a lot of questions and try and get help. I guess I asked the wrong people...!

      It's sad how common this is, but you're right, I'm better off out of it xx

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  11. I will never, ever be a Christmas temp ever again in my life. Permanent staff just use you to do the most horrific/boring/mind-numbing jobs and you'll stand there like lemon because you usually only know the bare minimum/no product info or can't even use the till.

    I had a similar experience, but not half as bad luckily! I was a Christmas Temp at a big retail store and just like you, I felt really chuffed to be working for a brand I loved. I'd always wanted to work there, but the young girls working there were honestly, in no other words... monsters. These were just girls as young as 19/20 who had climbed their way to 'team leader/supervisory' type positions simply because of the high turnover rate, therefore they were always put forward due to having the most 'experience'.

    Honestly, they treated me like I was some kind of slave, it was actually disheartening having to go into work and know that I couldn't even use the till or use my initiative. I remember a girl, who wasn't actually a team leader yet, just a girl who had worked there for years and years during uni, shouting at me in front of a customer, because I left the fitting room to grab some shoes for a lady. Given that the floor supervisor had told me it was fine to do that if no one else was around.. I used my initiative. I really had to bite my tongue and not say anything back. I honestly left the fitting room for a total of about 3 minutes while it was quiet.. Was I supposed to ignore her? Was I supposed to run and grab the permanent staff member, who was chatting at the till, leaving the christmas temp with a months experience to make the call of whether or not to leave the fitting room for a grand total of about 3 minutes to run to a cupboard and pull out a shoe for a customer? Who knows.. The great debate of my life. Lol!

    I ended up resenting the job despite really wanting to work there for the longest time, simply because it was so cliquey. I do think I would have had a better experience if I was permanent staff, but at one point was rota-d in for hours I had mentioned that I couldn't do.. the management looked at me as if I was crazy when I told them I couldn't do 37 hours that week whilst finishing off my essays for university! Madness.

    Honestly, I would never be a christmas temp again in my life. It's not even the companies, as most of them have good training programmes for Christmas temps and set, easy roles for that kind of quick turnover with little training time.. but it just doesn't work in reality. I'm sure some stores have it down, but like you I was working in a huge store with about 100 staff members, and I think that is where it goes wrong most of the time.

    I hope you're feeling better about your experience and hey, at least you got a nice discount on the products. X

    Natasha Kendall

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    1. I agree with you entirely. The role just doesn't work. Permanent staff members were hostile from the beginning, they didn't want to get to know any of us until some of the loudmouths broke through the barrier.

      Sounds like you had a horrible experience, I'm really sorry you went through that. I know exactly what you mean about not even wanting to go to work - I am so glad to not be there anymore! Xx

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  12. I'm really sorry you had to go through all this. No one deserves to be treated that way! The fact that you can now open up about your experience is honestly so brave and understand this: you didn't deserve any of that, at all. They're just BULLIES that enjoy making people feel crap about themselves so they feel better about their own selves. And the reason you didn't get the permanent job is this: there's a BETTER job out there that's perfect for you & they're waiting over there to welcome you with open arms.
    All the love Xxx

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    1. Thank you so much for this, really appreciate this comment!
      Yeah they clearly were very sad about their own lives to make such an effort of trying to ruin mine. And you're right, I fully believe that everything happens for a reason and the reason was I was too good for these people haha! Xx

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  13. it made me sad reading this! I'm so sorry you had to go through this, it sounds absolutely awful. it's made me want to march into that store and be rude to all the people that were rude to you! (nice approach, I know 😂) But chin up lovely, you are a much nicer person than they are and you no longer have to be in that horrible environment! Shocking that they treated you like that :( xx

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    1. Haha thank you! There are a lot of lovely people in that store but just a few dickheads are enough to ruin it completely. I definitely am very thankful I don't have to be in that environment anymore though! xx

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  14. Oh, Bethany :( I'm so, so terribly sorry to read this. I am shocked and appalled at what you went through. No one deserves to be treated that way. I too, have been bullied at work, mainly over my weight (i've been called Bullimic, anorexic, etc) and it can really knock down your confidence. I've left and have not looked back since. I'm glad you no longer work there, just remember you are a wonderful person and there are many, many people that love and adore you for who your are. Thank you for opening up in your blog post, it takes such courage and strength to be so open and honest about their experience.

    Love,
    Halima,
    Fashionicide
    xo

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    1. Thank you so much for your kind words on this. It was a really horrible time but I feel so much better now I've put all that negativity out there - finally feel like I can move on from it which is nice! xx

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  15. Ohh, this appears like an awful ordeal, I'm so sorry to learn this happened to you!..I'm so stunned at how they treated you, it's horrendous. They have definitely no privilege to discuss you like that, particularly the learner administrator! You ought to have brought it up with HR or one of the higher up individuals from the organization.

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    1. Sadly there's no HR department in Lush as they like to believe they are a 'family company'. There was very little I felt like I could do except talk to the people who were upsetting me, and that felt like way too much pressure for me! xx

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  16. You poor thing, how horrible! There's nothing worse than working with with a team who make you feel bad, I'm so sorry you had to go through that :( good for you for sharing though, it's absolutely cathartic to get it out and realise that most people find it just as hideous! I wish I could've been there to tell them all to get a grip and lay off. Just remember that you're better off for being out of it - onwards and upwards - and we LOVE you for being YOU <3

    Rebecca xx
    - www.thestyleshake.com -

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    1. Thank you so much lovely! This means a lot to me. You're right though, writing it all out has done wonders - I've barely thought about it since and I feel like a weight has lifted. So glad to be out of that situation! xx

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  17. I am so sorry that this happened to you, you didn't deserve it at all! I have to say, I felt the same way on one of my temp jobs last year - everyone was bonding while I just kept my head down and got to work. It was okay but I feel like if you're quiet at work, people definitely judge you for it. I'm glad you're out of that situation now though ✨

    Vee // veeosullivan.co.uk

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    1. It's a really horrible one, cause you just don't have enough time to really bond with people if you're not like loud and in their face. I mean 10-20 hours a week, rarely with the same people, and only for about 4 months - I think it was way too easy for people to write me off. Oh well! Onwards and upwards! xx

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  18. Honestly, how horrible is this. Oh hun, we're so sorry you had to go through such a thing! Well done for being able to write this all out, I can understand how never wracking it must be, but it's something that defo needed to be shared! You are amazing and well done for sharing this!

    Jessica & James
    www.foodandbaker.co.uk

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    1. It was scary to put it out there but on the other hand I don't think I was treated fairly and I don't owe them anything. I was really upset about it but writing and posting this made it all a lot easier! xx

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  19. Stay positive and remember not everywhere is like this, there are some companies out there which really do have better working atmospheres. Im on the quite and shy side myself, give it time and it gets easier. People will accept you for who you are.x

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    1. Thank you so much Alys, you're so right. It was a difficult situation with a lot of personalities involved, but it won't be like that everywhere xx

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  20. I've been looking forward to reading this post for weeks and man, what a read! Don't take on too much of the blame. Yes, you could've been less quiet, but a girl who was far from quiet was also hated. I think you had the bad luck of ending up with a bunch of people who judge at first sight and never give a second chance afterwards.
    By the way, I want to compliment you on both writing this post and they way you wrote it. It takes courage to write about any bullying experience and I don't think you're pathetic for writing this at all! You did it very professionally, not giving away any names and making the difference between the brand and the people working for it clear. This is a truly great post!

    x Envy
    Lost in Translation

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    1. Ahh, thank you! This means a lot to me :)

      I didn't want to name names because I'm not interested in getting into a slagging match with anyone. I love Lush's products and I probably always will - these people could've been working anywhere. It wasn't Lush that made them horrible, it was their own personalities! xx

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  21. The man relies heavily on to the safety equipment in order to deal with any situation. There have been a lot of cases of fire being broke out at home or office in almost every part of the world. safety shower eye wash

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